Remove ‘Your browser has been locked’ FBI warning virus

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Many citizens of the United States of America have been really scared with the fake FBI warning (virus) which hijacked their browser. The heading of the browser’s tab was this: “Your browser has been locked“. This is a brand new scam, the product of cyber frauds who would like to gain possession over users’ funds through the practice of scaring users with a lot of faulty information and prompting them to pay money through GreenDot MoneyPak payment system supposedly to unlock the browser that got blocked by this virus. If you have the scary message ‘Your browser has been locked’ occupying the entire window of your browser please immediately follow the guidelines outlined below explaining effective removal of this fake FBI warning scam.

Your browser has been locked scam

It is obvious that hackers have decided to modify the ways of their attacks on particular PCs, partially switching from locking the entire system to simply locking the browser. It is peculiar that any browser may become vulnerable to this virus attack, including Google Chrome, Mozilla Firefox, Internet Explorer, Opera and many other less popular browsers.

The full text of the scary FBI warning that comes up on a hijacked browser is as follows:

Cyber Department
Federal Bureau of Investigation
All activities of this computer have been recorded
All your files are encrypted. Don’t try to unlock your computer!
Your browser has been blocked due to at least one of the reasons specified below.
You have been subjected to violation of Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyrighted contents, thus infringing Article 1, Section 8, Clause 8, also known as the Copyright of the Criminal Code of United States of America.
Article 1, Section 8, Cause 8 of the Criminal Code provides for a fine of two to five hundred minimal wages or a deprivation of liberty for two to eight years.
You have been viewing or distributing prohibited Pornographic content (Child Porno photos and etc were found on your computer). Thus violating article 202 of the Criminal Code of United States of America, Article 202 of the Criminal Code provides for a deprivation of liberty for four to twelve years.
Illegal access has been initiated from your PC without your knowledge or consent, your PC may be infected by malware, thus you are violating the law on Neglectful Use of Personal Computer. Article 210 of the Criminal Code provides for a fine of up to $100,000 and/or deprivation of liberty for four to nine years.
Pursuant to the amendment to Criminal Code of United States of America of May 28, 2011, this law infringement (if it is not repeated – first time) may be considered as conditional in case you pay the fine of the States.
To unlock your computer and to avoid other legal consequences, you are obligated to pay a release fee of $300. Payable through GreenDot MoneyPak (you have to purchase MoneyPak card, load it with $300 and enter the code). You can buy the code at any shop or gas station. MoneyPak is available at the stores nationwide.

If you have this fake FBI warning on your browser that says that your browser has been blocked, you need to ignore this alert unambiguously. This is a fake FBI alert which is not associated with Cyber Department of the Federal Bureau of Investigation. So, do not ever pay this fake fine amounted to USD 300. this is a real money though. If you pay this ransom the funds will never be refunded by these cyber frauds. Furthermore, there’s no any guarantee that the browser will be unlocked.

By the way, if you shut down the tab of your browser with the warning “Your browser has been locked”, another message will come up that says:

Your browser has been blocked warning

Your browser has been locked. All PC data will be detained and criminal procedures will be initiated against you if the fine will not be paid.

Obviously, this warning must also be ignored by you completely! Do not ever trust its contents and don’t pay any fake fine! To delete ‘Your browser has been locked’ fake FBI warning (virus) please follow the steps listed below.


Removal video:

Recommended ransomware removal solution for Windows OS platforms:

  1. First of all, stop (end) your browser by clicking “Ctrl-Alt-Delete” hotkey combination.
  2. Restart your computer into Safe Mode with Networking. To do it, keep hitting F8 key repeatedly, before Windows OS starts booting.
  3. Select your operating system and the account that got locked with ransomware.
  4. When Windows launches in Safe Mode with Networking, use “Win + R” hotkey combination to open Windows Explorer.
  5. In the address line insert the text “http://www.system-tips.net/download.php
  6. Click “OK”.
  7. Download, install, update and run GridinSoft Trojan Killer.
  8. Malware removal tool
  9. Scan your computer with Trojan Killer and remove all detected threats.
  10. Restart your computer.
  11. Share this information with your friends on Facebook and other social networks.

Similar removal video at YouTube:

So, we do recommend you to try the above method initially. Then, if it does not work, try these other guides below. It is probable that these other methods will be effective solutions to fix your problem. If this information has been helpful to you please share it with other friends of yours.

Solution to get rid of “Your browser has been locked” message for Apple’s Mac OS X Users.

  1. Open Safari browser.
  2. Click on the Safari menu and then select “Reset Safari”:
  3. Reset Safari browser

  4. It is mandatory to mark all items and hit the “Reset” button:
  5. Are you sure you want to reset safari

Alternative removal guides to remove other forms of ransomware from your computer:

  1. Ransomware removal in Safe Mode with Networking – http://www.system-tips.net/ransomware-removal-in-safe-mode-with-networking/
  2. Removal of ransomware that modifies “Shell” registry entry – http://www.system-tips.net/remove-ransomware-that-modifies-shell-registry-entry/
  3. Removal of ransomware that replaces explorer.exe file – http://www.system-tips.net/ransomware-that-replaces-explorer-exe-file-guide-to-unlock/

Optional ransomware removal through System Restore:

http://www.system-tips.net/how-to-unlock-computer-though-system-restore-restore-point/

Optional similar virus removal video guide (through System Restore method):

Important! If the above-mentioned guidelines didn’t help you unlock your PC, use this guide as a final solution – http://www.bleepingcomputer.com/virus-removal/remove-your-computer-has-been-locked-ransomware and this guide as well.

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77 Responses to Remove ‘Your browser has been locked’ FBI warning virus

  1. Aholes says:

    I got the pop up, didnt click anything, just ended my current browser with ctrl-alt-del. no virus installed

    • jerks says:

      i tried to close mine and restart it pops right back up i dont have those keyd on my laptop its a chromebook, im signed in as a guest what do i do?? I dont have delete button or f keys wth??

      • admin says:

        You need to reset your Chrome or other infected browser.

      • sam says:

        all you have to do is click the URL, the message pops up again just click the X, then clear the URL and type in google.com, when you get there go to your settings on your chromebook and find the powerwash button, it will completely erase your whole computer so the virus will be gone. i did it and it worked great!

      • EG says:

        My son also has a chromebook and this happened to him. I signed out, shut down and turned it back on as soon as it starts turning on I continuously hit the “esc” key (to prevent the webpage from even opening) and imediatley moved the cursor to the top right corner to close the browser asap. This closed it and it didn’t come back… Everything seems to be running fine, I’m hoping it doesn’t come back.

      • keith says:

        when it happened to me all I had to do was restart my computer and everything was back to normal.

    • Hannah says:

      I did the same exact thing. Just hit ctrl-alt-del. Nothing bad has happened, so I believe nothing was installed.

    • James says:

      Amen, same here. Kill the browser session, no lingering problem. Why aren’t we seeing more of this easy solution? (human nature to get caught up in drama I suppose)

  2. Concernedconsumer says:

    Same here, just retarted my computer and it was gone. No big deal. I think anti-virus companies are using this thing to try to make money.

    • rdc2 says:

      I agree. I’ve been hit with this thing several times over the last few months and restarting the computer always takes care of it. I also run scans with Malwarebytes Anti-Malware and McAfee antivirus and never find any infections on the computer.

  3. Concernedconsumer says:

    oops, meant restarted.

  4. Anonymous says:

    The AVG Anti-Virus I Have Installed Blocked The Virus Before It Could Install :D

  5. John says:

    I closed the browser through the taskmanager. After restarting the computer, I ran Avira. Avira found the trojan and removed it.

  6. anonymous says:

    I’m using a mac and I got this pop-up tab. It took me a while to figure out how to close it, but I eventually shut down the browser. I have a free antivirus program on my computer (iAntivirus) and it didn’t detect any malware, but should I still be worried?

  7. fuckthat says:

    haha im not downloading some “trojan killer” ive never heard of, lol

  8. Jim H says:

    I agree with the sentiment that unfamiliar software should NEVER be installed on a computer – not for any reason. I prefer to do my scanning with the well-known Spybot Search & Destroy, but there are several (if not dozens/hundreds) of equally or better known scanning programs out there.

  9. nadia says:

    There is a simple way to solve this problem…
    1. while your pc is running remove the battery and power cable or if its a pc remove the power cable.
    2. Restart your laptop/pc in safe mode
    3. Then go to system restore and restore your laptop/pc
    4. When that is complete, your laptop/pc should restart
    5. CARRY ON as normal….. problem solved!

  10. Michelle W says:

    So, are we saying that as long as we’ve unlocked the computer, there is no virus still embedded?

  11. kp says:

    by doing a system restore do you lose all the files on your pc? like music/pictures/etc?

  12. Thankfull dude says:

    Thank you so much for this info this shit poped up on me last night and I was like what the scam!!!! Obama pointing a finger at me in the top bar graphic I thought for a second I was in some shit force quit safari and looked this up on mozilla I was like ok its bull my other browser works, regardless this was very helpfull!

  13. System Tips.net user says:

    There isn’t really a virus installed , because if you notice nothing downloads.
    Plus the F.B.I. would never be allowed to block your personal files or personal computer.

    • Patriot says:

      The F.B.I. can do whatever it wants under the Obama administration. Even if their actions are unconstitutional, there are no consequences for them and nobody will be held accountable. They won’t even have to issue an apology.

  14. nomen says:

    I got this page popping up the other day. I use Firefox on Linux. At first, I tried a restart and reconnected to the internet, but the page came back. So, I rebooted completely. This time I did not connect to the internet. I started Firefox and it came up with a message that it could not recover a page. It was this virus page. So, I UNchecked the page to recover and all has been fine since.

  15. nonsense says:

    The first reaction to digital invasions of any kind should be “Cut the hardline.” Physically disconnect net cables and net cards from your computer. This first step could be the difference between finding some of your privacy invaded and finding that you’d just bought a new car in another state with credit lines you never applied for. Do not wait for processes to finish! Next most important step is to start the task manager with alt+ctrl+del keystroke . monitor what processes are trying to execute and you can scan the individual items right there with a right click. Third, run a virus scan, I use Spybot Search and Destroy and highly recommend it.–very small, very effective. Forth, do not ever download ad-ons or virus scans that you don’t recognize! I went to Internet Options and dumped the history and cookies and cache. I didn’t find a virus, so I rebooted and reopened the browser, still offline, hit the dump again for good measure, unchecked the restore session box; and started a new session. Problem solved. Good luck!

    • admin says:

      I like your comment, even though it recommends Spybot Search and Destroy. I don’t mind at all you recommending other software, as long this is not in the form of an affiliate link. If you place similar comments to other posts on this site, I will approve them. Thank you!

  16. Ichaya says:

    2014-06-27 2300
    Was running Firefox browser in Sandboxie when browser was “locked” by this attack. Erased all files in the sandbox…no problem. Firefox out side Sandbox was clean as was virus scan. This crap is a terrific reason to run sandbox or its equivalent while exploring risky sites! A VPN won’t stop it, but it will stop the threat of recording your correct IP address.

  17. Ichaya says:

    2014-07-02 2230
    Currently using Sandboxie FREE version 4.12(64 bit) downloaded from http://www.sandboxie.com. I am assuming older versions including 32 bit would have provided the same type of protection but may now be somewhat incompatible with current Firefox versions. Current Firefox version in use at time of attack was 30.0. AVG didn’t activate during attack possibly due to Sandbox and fact AVG was not initially pulled into the Sandbox along with the Firefox browser. Sandbox seems a little weird at first, but it gets easier after you use it a while. The site is very informative.

  18. Internet User says:

    lothis virus got me when ib was looking at porn of super anorexic girls

  19. santiago says:

    i have the same problem but i cant reset safari because i can’t select the item i tried also restarting my mac but it didn’t work, what other option do i have?

    • admin says:

      If I had Mac, I would probably explain. But I don’t have it. Sorry. Maybe you can ask people at the forum of Bleepingcomputer.com site.

  20. Michael Campbell says:

    I’m trying the GridinSoft Trojan Killer right now. It says it is a 15 day trial, but I’m wondering if I will be able to remove the Trojans found or do I have to wait unit I purchase the full version?

    • admin says:

      You need to contact support team of GridinSoft Trojan Killer through creating the support ticket (you may do it directly via system-tips.net site) in the right sidebar of it (click the box). They will give you a full free trial.

    • admin says:

      And yes, Trojan Killer’s so-called free 15 day trial is just a so-called one. Read the privacy statement that explains this issue in more details. I never said that Trojan Killer is free. But we do issue free trial codes to all interested people like you.

  21. yyang says:

    Thank you for this info!
    This popped up on me last night when I was using my desktop computer at home. It scared the crap out of me! I was looking for a number on it to call because I couldn’t understand what was going on. Thinking to myself, what did I do wrong?! But I didn’t see any? so I ctrl alt delete and just got out of it! and then pulled up internet and chrome again, and everything seems to work just fine again.

  22. Anonymous says:

    Ok, so this gave me a heart attack when i first saw it. I pretty much just restarted my laptop (a Lenovo) when i saw it was fake. I literally started trying to think of a way to make all the money needed before i looked it up. Thank goodness i have a smart ph

  23. Anonymous says:

    All I did was close the page out, didn’t come back up, even restarted my browser never came up, checked for trojan/virus none, Haha

  24. Emily says:

    I was watching “We’re the Millers” and all of a sudden this message popped up. I freaked out! I shut down my computer and thought the police may come to my door!! Thank goodness in looked this up or I wouldn’t have fallen asleep! I looked for a number but thought it couldn’t be real cause there is none!!
    THANKS FOR POSTING THIS!!! I will definitely share this with everyone I know!!

  25. Andrew says:

    Don’t believe this website.

    The ‘lock’ website is just a website where the dialog box is SO LONG that you can’t go to the bottom and check the little box that says ‘stop this window from opening a dialog box’ which is normally the solution.

    NO VIRUS HAS BEEN DOWNLOADED….ANYONE WHO OFFERS A DOWNLOAD TO FIX THIS PROBABLY HAS A TROJAN HIDDEN IN THE ‘FIX’.

    Simply do control-alt-delete (hold all 3, then release) to open your task manager. Go to applications, highlight your web browser and click END TASK. This will force your browser to close.

    Then close out of task manager and restart your browser.

    OR just restart your entire computer.

    This is a pain because you may have other tabs or windows of your browser open and ending one will cause them ALL to end, but that’s all it is, just a pain.

    • admin says:

      Your comment is very strange, however, I will approve it. Actually I don’t tell users to buy Trojan Killer. This application can help to reset browsers for free, without paying for it. So, why do you say – “Don’t believe this website”? Your way of reasoning is quite primitive, considering the fact that these instructions have many Facebook likes and recommendations on behalf of other readers (who are very thankful to my instructions, unlike you).

    • I Agree says:

      These websites just lock the browser into an infinite loop in Java script.

      Nothing gets downloaded on the machine but the scammers want people to search out repair websites and download a real virus as a ‘repair’. That’s the second level of this multi-level scam.

      Install WOT (World of Trust) and watch for other users ratings about websites trust worthiness and you’ll see all the fake ‘repair’ websites.

      This strategy is used for other scams than the MoneyPak one. There are some entire websites that claim to be security/ computer repair sites that ultimately infect your computer. They’ll falsely claim you already have 17 viruses or malware that needs removal or that your registry is in very poor shape and offer all types of advise that actually infects your machine and costs you money.

      The WOT extension is a very good friend as it’s a review system for websites.

  26. Nan says:

    This happened to me about 2 hours ago. I didn’t actually “go” to a website, just clicked on a picture when the warning popped up. Almost had a heart attack until I saw they wanted money and that it was about porn. I run MSE with real time protection and it didn’t alert me at the time. I turned off my comp, restarted it, waited a few and opened Chrome again. Works fine now. i went to the FBI website and read about this and filed a report with them. I didn’t notice anything downloaded but am running a full scan just in case. According to the FBI site, http://www.fbi.gov/news/stories/2012/august/new-internet-scam/ ,there are trojans being downloaded so any and all info people have on this and to tell others is important.

    • admin says:

      Ok, I have approved your comment! Please spread the news about my site and this article. It actually helps users for free in resetting browsers affected by this scam (without the need of purchasing the program).

  27. Ashley Dybas says:

    okay to all using a chrome book, press ctrl and sexy and that’s how you get to the task manager, then you just cancel/end the task and it should let you exit out!!

  28. Kat says:

    All you need to do is right click the Windows Bar or press Alt+Ctrl+Del and open your task manager, click on the tab ‘processes’ and then select your browser. Then you just hit ‘End Process’–done! Be sure when you open your browser the next time not to press ‘reopen tabs’ when it asks if you want to recover the pages you were on before. It will just bring you back to the scam page. Good luck.

  29. Kat says:

    Thank you so much for this website. I was nearly in a panic until I noticed the spelling errors and lack of a requirement to identify who I am (which the FBI would need to fine me.) I got the message in Chrome on a mac, but used the Safari instructions you provided and everything worked fine. Will be sharing this on Facebook to help out my friends and family (and you, because I really do appreciate it.)

  30. Serenity says:

    CHROMEBOOK USERS: shift + esc opens task manager then click on the tab from the list and click end process and ta – da :) I was soo so scared of this

    • admin says:

      This is indeed very simple. But the sad thing is that right now this virus attacks Android devices… I will try to make some articles on removing this virus off Android phones and tabs.

  31. Haha says:

    So this is magical because i have had this twice happen to me and its really simple if you just restart and check your recent downloads. If theres nothing there perf. If theres some thing there you did not download undownload it. :)

  32. Baslol says:

    when I saw the pop-up, I couldn’t figure out how it had happened- x-dating tab opened from I don’t know where, and the FBI monitoring my computer! I did notice spelling mistakes, and the way they wanted money so fast and only through MoneyPak tipped me off but I felt that with the risk of jail time, I’d prefer to lose $500! I called my friend frantically. She kept her cool and told me to google, shut down the computer and restart. But I was too scared and then I googled it in my iPod and lo and behold- I found this website and it SAVED me! Saved me from losing $500 i can’t afford, and from the agony of thinking the FBI was on me… Thank you so much! I didn’t download the thing- I’m running a scan and if it comed up with a virus, I will try.

    • admin says:

      If this site saved you from losing $500 USD, then why don’t you spend some time spreading the news about it among your friends? Like it and share it on Facebook, please. I never ask for many money from users, even though I prefer helping them for free. I am glad that this site has helped you to know about this scam and ways of its removal. Please share the news about this site and how helpful it was.

  33. Jesse Fain says:

    I have a Alcatel one touch tablet hoe do you unlock it?

  34. aaron says:

    can I get my money back? I fell for this and I was really scared so I went out and paid $300 I’m so P’d off

    • admin says:

      I don’t know regarding getting money back from the frauds who made this scam. Sorry. Probably you can’t, since this ransom was paid by you through MoneyPak.

  35. Taryn Rivers-Dixon says:

    how do i get it off for the acer chromebook?

  36. Alternate tools and solution says:

    Using a task manager from Dimio called DTaskManager for Windows and it has a column that shows the time the process started. With Iron(privacy aware Chrome port) I can sort the column and find the last chrome.exe window opened by time, kill it, and keep on browsing. Don’t even have to close the entire browser or restart the machine.
    I have other security extensions installed like AdBlock, Ghostery, Disconnect and World of Trust which blacklist lots of websites but sometimes a MoneyPak scam site is still found (looking for videos).
    Many times the WOT will have a red circle next to the link and that warns me away before even clicking it.
    WOT is reviews of websites trustworthiness from thousands of other users, so it warns me away from websites that are scams, have malware, hate filled, etc..

  37. Jay says:

    I can’t reset safari for some reason! Please help me!!! I disabled java but still I don’t have browser connection! Everything is blocked up

  38. riches says:

    Can anybody give me instruction for a Samsung Galaxy tab 7.0. It just pop up on my Tablet and I can even put in my password without it going to that page.

  39. Roger smith says:

    I have an ASUS notebook with this problem. Any ideas?

  40. DOUBLE SCAM says:

    JUST EXIT YOUR BROWSER, PROBLEM SOLVED.
    THE PAGE IS OBVIOUSLY CRWALING WITH ADS SO IT’S A SCAM.
    DON’T WASTE YOUR TIME CLICKING ANYTHING.
    AND DON’T DOWNLOAD ANY SOFTWARE CLAIMING TO FIX THIS ex.
    cough TROJAN KILLER cough.
    THEY’RE JUST OBVIOUSLY RIDING WITH THE SCAM ALONG WITH OTHER SITE RESULTS WHEN YOU SEARCHED FOR A FIX TO THIS.
    DUH..

    • admin says:

      You don’t need to buy Trojan Killer. You may just download it and reset your browser with it. There’s no need to buy Trojan Killer.

  41. Rick S says:

    Tried all the suggestions for Mac mini, still locked.
    Any new thoughts. ?
    Thanks

  42. candace says:

    This is happened thru a Samsung Android phone, what options do I have?

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